Last Updated: January 2026

This Privacy Policy explains how Filpza (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use www.filpza.com
, our mobile site, or related services (collectively, the “Platform”).

By using Filpza, you agree to this Privacy Policy and our Terms & Conditions. If you do not agree, please do not use our Platform.

1. Information We Collect

We collect information to provide you with a safe and smooth shopping experience.

a) Information You Provide Name, phone number, email address

Delivery and billing address

Payment details (processed securely by payment partners)

Account login details

Customer support messages, reviews, or feedback

b) Information Collected Automatically

IP address, browser type, device information

Pages visited, browsing behavior, and usage data

Cookies and similar tracking technologies

You may browse some parts of the Platform without registration, but certain features require account creation.

2. How We Use Your Information

We use your information to:

Process orders and deliver products Manage payments and refunds Communicate order updates and service messages

Improve website performance and user experience

Prevent fraud and ensure platform security

Send promotional messages (you can opt out anytime)

3. Cookies & Tracking Technologies

Filpza uses cookies to: Remember your preferences Improve site functionality Analyze traffic and performance

We may use third-party tools like Google Analytics for analysis. You can control or disable cookies through your browser settings, but some features may not work properly.

4. Sharing of Information

We do not sell your personal data. We may share information only with:

Sellers and delivery partners (for order fulfillment)

Payment gateway providers (for secure transactions)

Service providers helping us operate the Platform

Government or legal authorities, if required by law

All third parties are required to protect your information.

5. Data Security

We follow reasonable security practices to protect your personal data. Secure servers and encrypted connections are used wherever applicable. However, no internet transmission is 100% secure, and users are responsible for keeping their login credentials confidential.

6. Data Retention

We retain personal data only as long as necessary to:

Fulfill orders

Comply with legal obligations

Prevent fraud and misuse

Data may be stored in anonymized form for analytics and improvement purposes.

7. Your Rights & Choices

You can:

Access, update, or correct your account information

Request deletion of your account (subject to legal limits)

Opt out of promotional communications

To exercise your rights, contact us using the details below.

8. Children’s Privacy

Filpza services are available only to users who can form a legally binding contract under Indian law. We do not knowingly collect personal data from children under 18 years of age.

9. Third-Party Links

Our Platform may contain links to third-party websites. Filpza is not responsible for their privacy practices. Please review their policies before sharing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact & Grievance Officer

If you have any questions or concerns regarding this Privacy Policy, you may contact us at