Terms & Conditions
Last Updated: January 2026
Welcome to Filpza.com. These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile site, and services (collectively, the “Platform”). By using Filpza, you agree to comply with these Terms. If you do not agree, please do not use our Platform.
1. About Filpza
Filpza is an online e-commerce platform that connects customers with sellers offering products across various categories in India.
2. Eligibility
You must be at least 18 years old or legally eligible to enter into a binding contract under Indian law to use our services.
3. User Account
You are responsible for maintaining the confidentiality of your account login details.
You agree to provide accurate and complete information during registration.
Filpza is not responsible for any loss caused due to unauthorized access to your account.
4. Products & Pricing
Product prices, descriptions, and availability are subject to change without notice.
We try to display accurate information, but errors may occur.
Filpza reserves the right to cancel orders in case of pricing or listing errors.
5. Orders & Payments
Placing an order does not mean acceptance; orders are confirmed after payment and verification.
Payments are processed through secure third-party payment gateways.
Filpza does not store your card or banking details.
6. Shipping & Delivery
Delivery timelines may vary based on location and seller availability.
Estimated delivery times are not guaranteed.
Any shipping-related details are covered under our Shipping Policy.
7. Returns, Refunds & Cancellations
Returns and refunds are governed by our Return & Refund Policy.
Eligibility depends on product type, seller policy, and condition of the product.
8. User Conduct You agree not to:
Violate any laws or regulations
Upload false, harmful, or misleading information
Attempt to damage, hack, or disrupt the Platform
Misuse promotions, offers, or referral programs
Filpza reserves the right to suspend or terminate accounts violating these rules.
9. Intellectual Property
All content on Filpza, including logos, text, images, and design, is the property of Filpza or its licensors. Unauthorized use is strictly prohibited.
10. Third-Party Links & Sellers
Filpza may contain links to third-party websites or services. We are not responsible for their content, products, or policies. Sellers are responsible for the products they offer.
11. Limitation of Liability
Filpza shall not be liable for:
Indirect or consequential losses
Delays or failures due to events beyond our control
Seller-related product issues beyond platform responsibility
12. Termination
We may suspend or terminate your access to Filpza without prior notice if you violate these Terms or applicable laws.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, and courts in India shall have exclusive jurisdiction.
14. Changes to Terms
Filpza may update these Terms from time to time. Continued use of the Platform means acceptance of the updated Terms.